Casino World

(21 reviews)

Casino.com

Avg rating: 2.9

Casino.com Overview

Casino.com is an online casino that offers hundreds of video slots and casino games by different providers, including Microgaming, Playtech and many others. The casino is committed to giving its players a fair and exciting gaming experience and monitors their Random Number Generator closely. Available in multiple languages, Casino.com is an entity of Mansion Casino Limited and is governed by Gibraltar Law, AAMS and the UK Gambling Commission.

Casino.com has been in operation since 2008 (it was a casino software website before the URL was sold). The casino is owned and operated by Mansion Gaming, a huge Asian corporation that has been in the land-based and online casino business for over 2 decades. While some of their other brands are focused on Asian players, they use Casino.com to attract a more global audience; this is not shocking given the URL is so easily searched.

Virtual Games

Casino.com offers a multitude of video slots starting with Irish Luck slot, Great Blue slot, Wild Spirit Slot, and Silent Samurai slot. Some of the other titles available are Party Line slot, Fountain of Youth slot, Haunted House slot, Tropic Reels slot, Golden Tour slot.

There are more than 200 games here. Not the best result and not the worst one – but quality is more important than the quantity, we believe. The games are good here – Microgaming company is a reputable software development company, so the games are not only safe and fair, they are also very exciting, have nice sound effects and very cool graphics.

Withdrawal

Let’s be honest: there are no casinos that can name a withdrawal their strong suit. Sometimes the problem occur, and it’s not always the casino’s fault – they may need more information to complete the verification process, or they can ask for more and more scans of your documents. It’s not a luxury, it’s a necessary thing that must be done in order to not to send your money to the carders or scammers.

Live Games

When it comes to live gaming, Casino.com supports a list of live casino games such as Live Blackjack, Live Sic Bo, Live Baccarat, and Live Mahjong Pai Gow.

Without any doubt, the easiest way to get in touch with a support representative is via the Live Chat service. As was the case with the phone, the Live Chat support is offered in a myriad of languages. So being fluent in English is not a necessary requirement in order to receive comprehensive assistance. What further adds to Casino.com’s merits is the fact the agents are expertly trained to deal with all sorts of issues.

Support

Friendly customer support agents at Casino.com are available day and night, all year round. In case players face any issues regarding their accounts, the support team can be reached via UK Free Phone, an international number or by email. The live chat is available round the clock, the support agents are real professionals (and they are also friendly!) and everything is ok here.

Website: https://www.casino.com

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Reviews

Experience is awful

Managed to get some winning but actually, the overall experience is awful, a nightmare! Customer service is useless, better to put there some Bots instead.

Very bad service

Very bad service I can say.. I deposited money 10 hours ago using smart EFT and it hasn’t reflected in my account.. When I ask for help nobody responds… Emails they only say we will look into it but nothing so far.. Live chat I was attended by one guy who asked me to produce a bank statement to show that funds are deducted from my account.. Yet in the transaction history it shows that I’ve made a deposit and the money is still pending…. Their service is so bad and they are not willing to help… I’m new and I’m already frustrated.

Terrible experience

Terrible experience. Let you continually deposit but have numerous withdrawals on hold as pending even though your sent verification documents and been approved many times.

Returning thieves

Never get past what you deposit always bad bonuses cancelling my account will not be returning thieves

Very trustworthy

I most certainly will once and for all often be hot for this specific gambling house, and thus will certainly the rest i asked, relaxing in addition to activity in the actual convenience of our home or perhaps about the road.

There are a lot of amazing things

There are plenty of fantastic reasons for having the following casino. At this point all superior, I think I will be being at the following internet casino for that foreseeable future.

You deliver joy to me

We adore you therefore not going to enable you’re going, You deliver pleasure in my experience on wet or perhaps boing closed at home days.

Fun experienced some great is victorious

Enjoyable had some great gains all the perks, cost will be a good process but worthwhile unless you intellect the wait

Very trustworthy

I will forever be a fan of this casino, and so will the others i invited, relaxing and entertainment right in the comfort of my own home or on the road.

You bring joy to me

I love you so never going to let you go, You bring joy to me on rainy or boing locked in the house days.

I am an extremely satisfied customer!!!

I love this Casino. The process of getting verified for pay outs was quick and easy. I have cashed out a few times and have never had an issue. Received payouts within 4 days. The customer service is exceptional and anytime I have had a question and contacted them they responded quickly. I have referred this casino to friends as well. The games are exciting and graphics are awesome. I am an extremely satisfied customer!!!

Your all the best.

I’ve been a VIP member with this casino for many years. The team members are fast to answer your question about anything. I love this casino for so many reasons it’s like the only casino you can hit the biggest jackpots I’ve hit many . Ican trust it. So if you like to spin and win big then let’s have the best time ever . #1 casino. Thank you team members. Your all the best.

Fast and reliable!

Fast and reliable!

Best casino online

Best casino online…. Great wins

Avoid people

My first impression of the site was that it’s badly made, and it only got worse from there.
I get emails saying I’ve been awarded free spins, but the games either don’t exist or the spins fail to show up.
Contacting live chat support is a ball ache, you’ll be left waiting for ten minutes only to be ignored, Apparently the messages weren’t being received their end. If that happened once I’d shrug it off, but this happens consistently.
Their response is that it must just be my device( fairly new iPhone) and that no other players have reported these problems, looking at other reviews that Is a blatant lie from casino.com
Avoid people

Casino.com is Scam

Upon first registering with this website I thought it was legit. Seemed to have a good collection of games. I’ve now come to realise what an awful online casino it is. I received an email promotion telling me I had 10 Super Spins free to use on their website so logged in to play them, trouble was no spins were there… No problem, contact the live chat help? Well no, because their live chat help must be some automated bot service. Firstly it will tell you that you are anywhere from 400th to 11th in the queue, constantly changing. Then when you do get through to what you think is a human being, they ask you for your username and email etc, only to then close the chat on you, which happened to me multiple times until I gave up. Will not be using again and advise nobody else does.

Do not use Casino.com

Do not use these people if you don’t want to be robbed when I first opened the account I deposited £100 pound for the bonus and I got double back then I actually won £3,000 on the live roulette then I tried to withdraw it so I rung the phone to their customer services and they said I can’t withdraw it and I took advantage of it so I lost the £3,000 and didn’t even get my £100 back as you can imagine I’m really upset about it and I had my heart set on the £3,000 I should’ve known better I should’ve read the other reviews first

Slowest withdrawals in the industry

Slowest withdrawals in the industry. Somehow it is legal for them to make a withdrawal in a “pending” status for 3 business days. His is to tempt you to cancel and lose all your winnings. Very unethical. So there’s a good hence a withdrawal may take two weeks. Simply unacceptable. There are gambling sites that will send you the money on the same day. So STAY AWAY from casino.com and mansion.com

Unfortunately it lets them down!!

The customer service is great, the withdrawal times however are a joke, 5 working days and then they process.. unfortunately it lets them down!!

Casino.com is very slowly

They keep my winnings 3 days in pending, the site is very slowly, i cancel the withdrawal and i loose everything, that’s they keep the withdrawal in pending and hope so i will cancel this, Avoid, Avoid, Avoid.

Casino.com is Scam

I joined casino.com and received my no deposit bonus. I was lucky and won and kept playing until all bonus wagering was done. I believe I was playing money that belonged to me as I had done all I was asked within wagering requirements unfortunately not. I first tried to withdraw 1000 that I won but days later still pending. I deposited 20 and again tried to withdraw my winnings but no joy. I was then asked to provide identification which I done immediately but still withdrawl not released. I then cancelled withdrawl and was playing money until I got bored and finically tried to withdraw 300 left. I’ve now been blocked from account and none of my emails are being returned. I’m a frequent gambler and have accounts with all the big companies like betfred jackpotjoy and William hill. Never had any problems like this ever!!!

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