They have not replied
Not replying to my emails! OMG this has to be the worst customer support I have ever seen! I have been trying to email here for a week about a withdrawal I HAVENT received but they have not replied ! Helppp
It’s been two weeks to verify my account every time they make excuses every time they ask for new documents. Now they block all my three accounts. And ask for proof of deposit that I give them but still don’t accepted and they have no reason why they don’t accept it. Absolutely scam they hold my more then £1000. Just stay away.
Shocking customer service
STAY AWAY…YOU deposit and they take 5 times more out your bank and do not answer emails. Stay away from any that use this..Shocking customer service
Worst customer service I’ve ever experienced. I sent 6 emails asking them to delete expired credit cards from my account and no action even though 2 emails said they would do it. Since you don’t control your own personal info on the site, you’re basically held hostage. Then I tried to make my first withdrawal and have been waiting a week for money to be returned to my Visa card. After requesting withdrawal, site asked for photos of my ID, which I sent even though my account is verified so why do I have to provide ID for each withdrawal?! No confirmation that money is on its way. I think it’s an identity theft site and big big scam. They take your money but don’t pay out. Stay away.
Experience is awful
Managed to get some winning but actually, the overall experience is awful, a nightmare! Customer service is useless, better to put there some Bots instead.
They are scam artists
They are scam artists,have sent them documents and they keep lying,have given them proof and still lie,stay away from them rude customer service who are going to get what’s coming to them,they took money out of my balance while I was playing and said they didn’t when I have proof,biggest scammers on the internet,police are going to be contacted,it’s theft.
One of the worse casino for new players. They took all my money and than blocked me forever because I asked them that your service cheated me.
No customer service at all
No customer service at all. This casino has the worst customer service. They don’t respond to emails or address issues with withdrawals. I have been waiting for a withdrawal for over 30 days and now they wont respond to me.
Waste of money.
Waste of money. First time on site, actually got some bonuses and did okay for a while. Ever since it is dead spin after dead spin. Not even a freaking bonus. WASTE OF MONEY. This site is an absolute scam!
Absolute joke of a company
Absolute joke of a company, Avoid Avoid Avoid, won €400 last week, was asked to verify account AGAIN, proof of ID was apparently incorrect even though you could see all details perfectly on the correct page. So I sent them another pic 3 days ago, they’ve stopped replying to my emails. They just want you to spend the money. Much better options out there.