My first impression of the site was that it’s badly made, and it only got worse from there.
I get emails saying I’ve been awarded free spins, but the games either don’t exist or the spins fail to show up.
Contacting live chat support is a ball ache, you’ll be left waiting for ten minutes only to be ignored, Apparently the messages weren’t being received their end. If that happened once I’d shrug it off, but this happens consistently.
Their response is that it must just be my device( fairly new iPhone) and that no other players have reported these problems, looking at other reviews that Is a blatant lie from casino.com