No customer service at all. This casino has the worst customer service. They don’t respond to emails or address issues with withdrawals. I have been waiting for a withdrawal for over 30 days and now…. More
The casino was established in 2008 and runs on a multi-software platform, offering games from a wide number of suppliers. The company is operated by Mr Green Ltd. and is under the jurisdiction of the Gambling Commission and Malta Gaming Authority. Having grown massively in the market, including a new and exciting sports book offering, it was named Casino Operator of the Year in 2013 at the annual Internet Gaming Awards and prides itself on giving you the best experience possible.
The site has been around since 2008 and has won numerous awards and obviously holds the best licenses and certifications. This casino is licensed and regulated by the UK Gambling Commission as well as the Malta Gaming Authority. Further to this, it also uses various security measures to ensure your complete safety online. This consists of a 128-bit SSL encryption to make sure that your personal information is held safely. It also has ensured that its Random Number Generator is regularly tested and is certified by TST (Technical Systems Testing) so you can rest assured that it is completely fair. All the games provided by the casino are tested and certified by eCOGRA so you can be sure that when you play at Mr Green, you are playing on a game that has been ruled by a third party as completely fair. Mr. Green, unfortunately, doesn’t post its RTP, but because it is strictly regulated this shouldn’t actually cause a problem. However, this means it isn’t as transparent as some other casinos around.
Mr Green prides itself on the quality of its customer service and always strives to provide the best. It is lauded by players for being friendly, helpful, professional and quick. Like most other casinos, its customer support can be accessed all day every day through email, telephone and live chat. It is always available, in many different languages, even on any public holiday. This gives you great peace of mind that there is always someone you can talk to if an issue arises.
Obviously, live chat and telephone are the quickest methods. However, email is another great option as they are normally responded to with 24 hours and you can get responses in as quick as just 2 hours, which is mega fast for an email service. The FAQ is a great help should you need it. It offers answers to various question such as banking queries, technical issues and withdrawal and depositing questions. I would recommend you check this out before you go to customer support because chances are, you’ll find your answers there.
Phone Number: +441765522017
Stay away from this website. Criminals. Take your money to any other casino.
Excellent spot to succeed the Real cash.Love it
Unquestionably one of the best internet casinos within the market. In addition rapidly confirmation, superior service along with easy distance themself service.
It’s pleasurable in addition to you absolutely do win funds!!!!
It is a great play site. I enjoy it very much. They pay out quickly and I’ve always had a great experience.
Ive won 2 times and cashed out my sweeps both times back when yhe game was out on Facebook i love this game its fun and beneficial
Best Casino ever. I love the Games and the Service.
When you start playing, they will first take your money from the deposit not from your bonus like other big casinos, so you are losing no matter what, be careful, I don’t recommend
They are scammers. When you want to withdraw they block your account. I was going to the livechat and they say i have more accounts. I have only 1 account so they are scammers