Casino World

(16 reviews)

Planet 7 Casino

Avg rating: 3.4

Planet 7 Casino has been around since 2009, but tracing the ownership of the casino isn’t exactly straight forward, which is already a bad sign. We understand that not many online casinos can be very forthcoming with their ownership information, especially if they are accepting players from countries like the USA, but these guys have one hell of a shell game going on.

Our investigating has led us to the following: Planet 7 is owned and operated by the Ace Revenue Group, which was formerly the Crystal Palace Group, which itself is a subsidiary of the Virtual Casinos Group. Got that straight? There’s a reason for the layers of companies; Virtual has had a bad name in the industry for a long time. However, they remain one of the largest operators in the game.

Customer Service

Well, this one is a bit shocking, even to us and we have seen everything in this industry. Planet 7 Casino boasts of having excellent customer service and is giving its players email, live chat and TOLL-FREE phone options to reach them. This is pretty bold considering all the crap they take for slow playing players, but we assume their position is to get out in front of the complaints before they escalate too far into the mainstream.

On the occasions that claims have made it on a forum site, there appears to be a customer service representative who responds on behalf of Planet 7. In most cases, there are a lot of excuses being thrown around (come on, being “swamped” is no excuse these days) but at least they aren’t going silent. This is most likely the reason that Planet 7 hasn’t been blacklisted by every review site, and is definitely a factor in our ranking of their casino.

Software

We have to give Planet 7 Casino credit here. As a U.S. facing online casino, their options for software suppliers is limited, but they have a relationship with one of the best out there in Real Time Gaming. RTG are one of the original software vendors in the industry, and they have never wavered from their acceptance of players from the United States at their licensees’ brands. With the extensive history in the business, RTG has built an excellent suite of games which we will outline a little further down.

It is somewhat shocking that they would continue to allow questionably-run operators on their platform. Maybe they have some sort of control over these sites which ensures that at the very least they will be paid their royalties; being able to run the casino off at any point should be enough control. One industry insider let us know that the RTG folks have a long-standing relationship with the owners of Virtual Casino Group and they are constantly keeping this group in check and trying their best to make sure casinos like Planet 7 are above board with their players.

Slots

Of course, it’s always the video slots that take up most lobby space, but then again they are also the most popular among players. The fine selection of hot titles here includes Achilles, Caesar’s Empire, Count Spectacular, Derby Dollars, Dragon Orb, Dream Run, Eagle Shadow Fist, Eternal Love, Fantasy Mission Force, Gemtopia, Ghost Ship, Golden Lotus, Green Light, High Fashion, Megaquarium, Ninja Star, Ocean Oddities, Paydirt, Red Sands, Samba Sunset, Secret Symbol, Texan Tycoon, Triple Twister, and so many more!

Website: https://www.planet7casino.com/

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Reviews

Absolute joke of a company

Absolute joke of a company, Avoid Avoid Avoid, won €400 last week, was asked to verify account AGAIN, proof of ID was apparently incorrect even though you could see all details perfectly on the correct page. So I sent them another pic 3 days ago, they’ve stopped replying to my emails. They just want you to spend the money. Much better options out there.

Withdrawal was very difficult

Tried to do a withdrawal was very difficult they never did pay me my Money. They said it was credited back to account? Live chat was very hard to communicate with. Can’t call to talk to anyone.

Very disappointed

I opened an account with this sit at the start of the month only to be blocked after an hour because of a self exclusion with a linked account. Which in this case was correct. Only problem I have is that I was allowed to deposit £600 to which £300 is still in there. And not at any point has any money been sent back to me. I have been in contact by phone and sent a lot of messages and I literally have had only one reply in nearly a month. Live chat constantly resets and my messages are always been sent to the relevant team supposedly.feel very disappointed and feel like I have been left in limbo. Thanks

Licensed for frauds

Such sites should immediately be licensed for frauds, they won’t even let you play, but the thieves are trying to rob you !!!! SCAM SCAM SCAM BAG !!!

Accomplish the many demands

Researching to other supplier connected with internet casino video game titles this blog meet every one of the wants.Rapid confirmation along with verification of private records

I seriously appreciate

I actually love playing members! Relaxing in your own home, acquiring a drink in addition to relaxing! Quick redemption. Happen to be taking part in spanning a year.

Very best gambling house on the market

My partner and i however love playing it is really an incredibly extremely good site compared to others. Ideal internet casino out there i believe never had virtually any troubles rapidly payout.

Extremely on line casino

Is usually a super gambling house together with commit with video game titles

Super casino

Is a super casino with allot of games

I really enjoy

I really enjoy playing on this site! Sitting at home, having a drink and relaxing! Fast redemption. Have been playing over a year.

Great games legitimate company.

Great games legitimate company.

Fun hard to win but fun

Fun hard to win but fun

This place is great

This place is great

Good chances to win

A lot of slots and Casino Games. Makes Fun to play these everytime you want. Good chances to win some money.

ALWAYS lose on planet7casino.com

You will deposit and deposit and deposit some more because you will ALWAYS lose! You literally never win

Please Avoid Playing in planet7casino!

I register onto Planet 7 Casino; after I played my chips given for completing a questionaire and reach the minimum for taking out my wining and after no response, contact chat support and they block my account and told me that I am not eligible for bonuses but NEVER let me know this; even while I was playing from my Tablet or PC not get any information about this….PLEASE AVOID PLAYING IN THIS CASINO AT ALL!!

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